Sign in to MyFluVaccine
- Go to MyFluVaccine.com, click ORDER
- Click on LOG IN
- On the Login or Register page, enter your Email and Password
- Click the Login button
Select FFF Accounts
- On the My FFF Account page, select the account you need to create a return for
- This will take you to the Account Details page, which displays all account information
- To select a different FFF Account, go to the Profile drop-down
- Click My FFF Accounts
- Select the account you need to create a return for
Return Goods Authorization (RGA) Requests
RGA Status
- From the Dashboard, click Returns
- This is the RGA Status page. This page will let you know if you have any outstanding Return Goods Authorization (RGA) requests
- To view details on an existing RGA, click on the RGA number
New Returns
- To create a new return, click New Returns to access the Create New Return page
- You will see a chart with the following information regarding your return:
- Enter the following information:
- Name
- Phone
- Email or Fax
- You will see a list of the products that are available for you to return, along with the instructions on how to enter your return information
- Click on Add line for the product you wish to return
- Enter Lot #
- Enter Quantity
- Click on the Verify and Submit button
- The following pop up will appear:
- "Click OK to submit RGA Request. Click CANCEL to continue editing your request"
- A GREEN checkmark will display next to your product if your request is approved
- The RGA Details page will display your RGA # and Return Summary
- Within 48 business hours, you will receive an email or fax with your RGA and return instructions
- Follow the instructions to ensure the proper return of your product to FFF Enterprises
Manufacturer | Product | Returns Begin | Returns End |
Seqirus | Fluad® Quad, Afluria® Quad, Flucelvax® Quad | 04/11/2022 | 05/27/2022 |
GlaxoSmithKline | FluLaval® Quad, Fluarix® Quad | 04/11/2022 | 05/27/2022 |
AstraZeneca | FluMist® Quad | 04/11/2022 | 05/27/2022 |
Sanofi Pasteur | Fluzone® HD Quad, Fluzone® Quad, Flublok® Quad | 04/11/2022 | 05/27/2022 |